Shipping Policy for Nuvaskin

Last updated: May 18, 2026

At Nuvaskin, our priority is to provide a smooth and reliable shipping experience to all customers. Please review our shipping policy below for more information regarding order processing, shipping times, tracking, and delivery.

Order Fulfillment

Orders are typically processed within 1–3 business days after being placed.

Please note that processing times may vary during periods of high demand, holidays, or promotional events.

Once your order has been dispatched, you will receive a shipping confirmation email including tracking information.

Shipping Times & Delivery

We offer worldwide shipping.

Estimated delivery times:

• United States: 5–12 business days

• United Kingdom: 5–12 business days

• Europe: 5–12 business days

• International: 5–15 business days

Please note that delivery times are estimates and are not guaranteed. Delays caused by customs, carriers, weather conditions, or other factors outside our control may occur.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

Free shipping promotions may apply from time to time and will be clearly displayed on the website where applicable.

Order Tracking

After your order has been shipped, you will receive tracking details via email so you can monitor your shipment in real time.

Please allow up to several days for tracking information to update after dispatch.

Customs Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.

These charges are the responsibility of the customer and are not included in the order total unless otherwise stated.

We recommend contacting your local customs office for further information regarding potential charges.

Handling Undeliverable Packages

If a package is returned to us due to:

• an incorrect shipping address,

• failed delivery attempts,

• or refusal to accept the shipment,

we may contact you to arrange reshipment. Additional shipping charges may apply.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us at support@nuvaskin.shop as soon as possible.

While we are not responsible for carrier delays or issues outside our control, we will work with the shipping carrier to assist in resolving delivery problems where possible.

Shipping Address Changes

If you need to update your shipping address after placing an order, please contact us immediately at support@nuvaskin.shop.

We cannot guarantee address changes once an order has entered processing or shipment stages.

Contact Information

For any questions regarding shipping or delivery, please contact us at:

support@nuvaskin.shop

Nuvaskin Group LLC
2106 House Avenue, Suite 784
Cheyenne, Wyoming 82001
United States